PRIVACY POLICY
This Privacy Policy outlines how Experiya Insurance Broker LLP ("We," "Us," or "Our") collects, uses, and protects your personal information in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
INFORMATION WE COLLECT
We collect and process personal information in compliance with applicable rules. The information we may collect includes:
- Personal Identifiers: Your name, address, email address, phone number, date of birth, and government-issued identification (e.g., Aadhar card, Passport, PAN, etc.).
- Financial Information: Bank account details and other financial data necessary for processing insurance transactions.
- Insurance Information: Details related to your insurance needs, existing policies, and claims.
- Website Usage Information: IP addresses, browser type, referring URLs, and pages visited when you use our website.
HOW WE USE YOUR INFORMATION
- Processing insurance requests: To respond to enquiries, provide advisory services, and assist with policy purchases and claims.
- Communication: To send you important updates, policy documents, renewal reminders, and marketing communications if you have opted in.
- Legal compliance: To comply with IRDAI regulations, legal obligations, and contractual requirements.
CONSENT
By using our services, you consent to the collection, use, and sharing of your personal information as outlined in this Policy. You may withdraw consent by contacting us at support@experiya.in.
INFORMATION SHARING AND DISCLOSURE
- Insurance companies for policy issuance, underwriting, and claims settlement.
- IRDAI and other regulatory authorities when required by law.
- Third-party service providers who assist us with IT support, marketing, and operations.
DATA SECURITY
We have implemented reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
DATA RETENTION
We will retain your personal information for as long as necessary for the purposes mentioned in this Policy or as required by applicable law and IRDAI regulations.
ACCESS AND CORRECTION
You can request access to and correction of your personal information by contacting us via email or telephone.
UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. We encourage you to review it regularly for any changes.
CONTACT US
E-Mail: support@experiya.in
Fraud Reporting: fraudinvestigation@experiya.in
Grievance: grievance@experiya.in
Contact Number: +91-7769000095
Working Days: Monday to Saturday
Working Hours: 10:00 to 18:00
Address: SCO-3, Sector 1, Rohtak, Haryana – 124001